Customer Rental Survey:

 

Please provide your first and last name to recieve the 10% off our additional rental items for your next RV rental.


1. Was the Reservation Specialist knowledgeable or helpful in choosing the right RV for your trip?

2. How would you rate the Reservation Specialist on being courteous? Would you say...

3. Did the RV's cleanliness meet your expectations?

4. Did you have any problems functioning anything on or in the unit while on your trip? If so, please describe problem.

5. Did you feel completely confident in your abilities to operate the unit after our orientation of the unit?

6. How would you rate the Service Technician during the orientation of the unit, on being courteous?

7. How would you rate the unit readiness or wait time experienced upon picking your RV?

8. How likely are you to rent from Houston RV Center again? Would you say...

9. What could we do better to improve our customer experience?